Orthotic fabrication has long been associated with outdated methods that are labor-intensive, prone to error, and often inconsistent in quality. Patients frequently experience a lack of comfort and compatibility with their footwear, while clinicians struggle with complex workflows that demand significant manual effort. The challenge was to create a solution that simplifies the process, eliminates barriers, and delivers precise, personalized orthotics for various lifestyle needs.

To understand parental behavior, we conducted in-depth interviews and eye-tracking studies with 17 participants (8 PLC users, 9 non-users) in Delhi and Lucknow. Participants were parents of children aged 3–12, primarily from SEC A households.

The design journey focused on creating an intuitive platform that automates the transition from scanning to design and production.

Key focus areas

1. User-Centric Design: Developed low-fidelity wireframes emphasizing simplicity and usability. The design minimized interaction complexity while
   ensuring accuracy.
2.  Automation & Customization: Integrated a scan-to-design-to-print workflow for seamless transitions.

• Tailored orthotics for diverse footwear categories:
• Stylish Flats: Thin, unobtrusive insoles.
• Athletic Shoes: Performance-enhancing options.
• Work Boots: Durable and flexible designs.